Assessing and Improving the Patient Experience

February 20, 2014

This is part 4 of 4 in a series of guest blogs by James Lineberger, Ph.D. The first blog of this series related to the Patient Experience suggested a definition of quality from the physician perspective, as well as from the patient point of view, and provided an overview... Read More

How medical staff promote a positive patient experience

January 23, 2014

This is part 3 of 4 in a series of guest blogs by James Lineberger, PhD The first blog of this series related to the Patient Experience suggested a definition of quality from the physician perspective, as well as from the patient point of view, and provided an overview... Read More

How to Listen to Patients Clearly

December 19, 2013

This is part 2 of 4 in a series of guest blogs by James Lineberger, PhD The first blog of this series related to the Patient Experience suggested a definition of quality from the physician perspective, as well as from the patient point of view, and provided an overview... Read More

Improving the Patient Experience

November 21, 2013

This is part 1 of 4 in a series of guest blogs by James Lineberger, Ph.D   Early career physicians may define high medical quality in terms of the reputation of the medical school or residency training program from which they matriculated. More established physicians may define medical quality... Read More